Frequently Asked Questions
Your Questions, Answered
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A Zoomies Adventure goes beyond the traditional neighbourhood walk! We take your dog out to explore Ottawa’s forests, trails, and dog-friendly outdoor spaces, giving them an opportunity to exercise, socialize, explore, and—most importantly—unleash the happiness.
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Every Adventure includes a minimum of 60 minutes of active outdoor time, with pick-up and drop-off provided separately. Depending on the day’s destination and Adventure crew, your dog may be out with their Adventurist longer.
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Your Adventurist picks your dog up directly from home and safely returns them after their Adventure—so you don’t need to be home! During your Meet & Greet, we’ll work with you to establish a secure and convenient way for your Adventurist to access your pup.
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Not every dog is a social butterfly, and that’s okay! We get to know your dog individually and carefully match Adventure buddies based on temperament, energy level, and compatibility, with solo Adventures available when a group environment isn’t the right fit.
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Nope! Dogs must demonstrate reliable recall before earning off-leash privileges; until then, we use 30–50 ft long lines so they can safely explore with plenty of freedom.
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We’ve welcomed little Zoomers as young as 12 weeks! Adventures are tailored to your puppy’s age, development, energy level, and confidence, creating positive early experiences while gradually preparing them for bigger Adventures.
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A little rain, snow, or mud doesn’t stop an Adventure! When conditions become unsafe due to extreme heat, cold, storms, or poor air quality, we adjust the activity, location, or schedule to prioritize the safety and comfort of every dog in our care.
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It all starts with a free 30-minute Meet & Greet! We’ll match you with an Adventurist in your area so they can meet you and your pup, learn about their personality and needs, and make sure Zoomies is the right fit before their first Adventure.